رامى الفار

Telecom Egypt 02/20/2019 - حتي الان After-sales service support Increasing branch customer base Formulated documents by collecting additional information from customers Achieve company's required targets Determine customers' needs and customer satisfaction Handle all customer inquiries and requests Handle customer problems in appropriate way Coordinate sales effort with team members and other departments Answering client questions about products, prices, and availability Stay up-to-date with new and updated products Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Union National bank - Egypt 07/01/2018 - 07/31/2018 Gaining knowledge, skills, and insight about crucial aspects of career in banking Maintain up-to-date knowledge about bank products and services Knowing about job condition, and pressures and challenges that career in banking may present Collaborate with staff with banking operations, data collection, research, and analysis Understand customer needs and accordingly recommend suitable bank products Attending training sessions to grow knowledge of products and to develop customer service skills Maintaining confidentiality of information Open and close accounts